
How Will I know If You Receive my Enquiry/Booking Request?
Our office is attended 7 days a week, including after hours. We respond to inquiries quickly.
I Need My Documents Urgently. Can You Help?
Dependent on our work schedule, we can provide a 24 hour Zippy Express Service if you need your documents written, edited or proofed in a hurry
How Do I Pay?
Payment is accepted in advance because of the sheer volume of work that goes into developing each application. We accept Bank Deposit, Credit Card and Paypal. Because we have a reliable history of delivering quality services to our clients, we have been endorsed to display the Paymate Trust symbol. A link to our private payment page is emailed to you
Our 7 Day Service Guarantee
For 7 days after you receive your documents, you may email any questions and request revisions to ensure that documents are written to your satisfaction.
Do you keep my Documents on File?
We keep your documents in secure files indefinitely, unless you request otherwise, so you are welcome to come back for an update if you find another job that you intend to apply for. This also helps if you lose your copies and need them again urgently.
Is my information secure?
We are committed to protecting your privacy and any information you provide to us remains confidential.
Terms of Use
1. Although we monitor the content on our site and we aim to provide the client with job preparation assistance, we make no guarantees that the information on this site or the documents provided to the client will help the client secure a job or a job interview.
2. All documentation prepared for the client remains the property of Zippy Creative Services until such time as full payment is received. Once payment is received and confirmed, the ownership of the documents prepared is transferred to the client.
3. All Zippy Creative Services printed and electronic Resumes, Cover Letters and Selection Criteria Responses, both in content and design, are for the exclusive use of the client to assist with their own personal job marketing and cannot be altered or reproduced for use by a Third Party.
4. Payment must be made upfront and in full. Draft documents will not be forwarded until such time as payment is made.
5. If a Selection Criteria Writing service is cancelled after a phone consultation has already been conducted, a flat fee of $25 will apply.


© Zippy Creative Services : Updated Feb 2011
Zippy Creative Services
Professional Writing and Business Services
Professional - Success - Now